Shipping policy

Processing time

Most in-stock orders ship the same day or the next business day. If something is backordered, we'll email you before it ships.

Shipping in the United States

We ship by ground, using UPS Ground or FedEx Ground. Live rates are calculated at checkout based on weight and distance. Delivery usually takes about a week from the day your order ships, depending on where you are. Kettlebells are heavy, so we don't offer express or overnight shipping.

Apparel-only orders ship at a flat rate, shown at checkout.

We can't ship kettlebells to P.O. boxes. Please use a street address.

Local delivery and free beach pickup

$20 local delivery is available to addresses within 100 miles of us in North San Diego County. Choose Local Delivery at checkout, and we'll text you to set a delivery time.

Free pickup at South Ponto State Beach in Carlsbad (across from lifeguard tower 22): choose Local Delivery at checkout and enter code PONTO (orders $60 and up). We'll text you to set a time.

International shipping

We ship internationally. Rates are calculated at checkout. Kettlebells are heavy and can be expensive to ship abroad, so feel free to email info@socalkettlebellz.com for a quote first. Any customs duties, import taxes or brokerage fees charged by your country are the buyer's responsibility and aren't included in our shipping price.

Tracking

You'll get a tracking number by email as soon as your order ships.

Damaged, lost or wrong items

Please inspect your order when it arrives. If anything is damaged, missing or wrong, email info@socalkettlebellz.com within 7 days with your order number and photos, and we'll make it right. If tracking shows your package stalled or it never arrived, contact us and we'll work with the carrier to find it or send a replacement.

Address changes

Need to change your shipping address? Email us as soon as possible. Once an order has shipped, we can't redirect it.

Questions

Email info@socalkettlebellz.com or message us on WhatsApp from our site.